Omnichannel customer service event on 21.06.2018

During this SQLI Thursday on June 21st, we will give you an overview of all the possibilities of offering your customers an omnichannel customer service. We will also show you how to overcome the pitfalls when extending your current customer service to new channels.

Contact details

You will discover:

  • How to integrate social media in the most effective way
  • How intelligent text and sentiment analysis enables you to focus on the messages that matter
  • How you can track, measure and improve the effectiveness of your customer service
  • How new technologies like chatbots and predictive analysis can help bringing your customer service to the next level
Lambroekstraat 5C, 1831 Diegem
June 21st, 2018
8.30 AM