[Checklist] Omnichannel: 7 tips for an effective IT organisation

Checklist-omnichannel-IT

Download the checklist

WHAT'S IN THE CHECKLIST?

Companies with a website and mobile app are increasingly looking to homogenise the two channels in order to offer their users service and experience continuity, while optimising development costs.

However, very often, this involves significant changes in terms of the organisation, tools and working methods, for several teams.

 

Discover in this checklist how to:Checklist-omnichannel-IT

  • Work in feature teams
  • Apply new methodologies
  • Adapt work spaces and rituals
  • Facilitate deployments

 

client
Work in feature teams
myhackathon-experimenter
Identify prerequisites, links and risks
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Adapt work spaces and rituals

ABOUT THE SQLI GROUP

SQLI

Created in 1990, SQLI is a European services group dedicated to the Digital world, specialised in the design, implementation, global deployment and operation of omnichannel solutions. Its positioning as a commerce and technology specialist enables its teams of experts to provide long-term support to major European companies and brands in developing their sales and brand awareness as well as their internal performance by reinventing the customer, partner and employee experience 

WANT TO KNOW MORE ABOUT THE LATEST DIGITAL TRENDS?

Feel free to visit our blog dedicated to digital and a connected experience!

 

CHAPTER LIST

Page 4 #1 Set a course
Page 10 #5 Apply standards and methodologies
Page 6 #2 Identify prerequisites, links and risks
Page 11 #6 Adapt work spaces and rituals
Page 7 #3 Develop a global technological approach
Page 12 #7 facilitate deployments
Page 8 #4 Work in feature teams